Terms of service

Envo Terms of Service

Last updated: 12/03/2025

Welcome to Envo Facility Solutions LLC (“Envo,” “we,” “our,” or “us”). By accessing or using our website, purchasing products, or interacting with our services, you agree to the following Terms of Service. Please read them carefully.


1. Acceptance of Terms

By using this website or purchasing from Envo, you agree to comply with these Terms of Service and any policies referenced herein, including our Privacy Policy and Return Policy.

If you do not agree to these terms, you may not use our website or services.


2. Eligibility

You must be:

  • At least 18 years old, and

  • Authorized to make purchases on behalf of yourself or your organization

By using our site, you represent that the information you provide is accurate and complete.


3. Products & Availability

We strive to ensure product descriptions, pricing, and availability are accurate. However:

  • Items may be discontinued or out of stock without notice

  • We reserve the right to limit quantities or cancel orders

  • Pricing errors may occur, and we may correct them at any time
    If an error affects your order, we will contact you to resolve it.


4. Orders & Payment

When placing an order, you agree to provide current, complete, and accurate billing and shipping information.

We reserve the right to:

  • Refuse or cancel orders

  • Verify identity or payment information

  • Limit or restrict sales based on product type or manufacturer requirements

All payments must be made using accepted payment methods listed at checkout.


5. Shipping & Delivery

Estimated delivery times are provided by carriers or suppliers and are not guaranteed. Envo is not responsible for delays caused by carriers, weather, or supply chain events.

Risk of loss passes to the customer upon delivery to the shipping carrier unless otherwise specified.


6. Returns & Refunds

Returns and exchanges are subject to our Return & Refund Policy, available on our website.

Some items are not eligible for return due to safety, hygiene, or manufacturer restrictions.


7. Use of Website

You agree not to:

  • Interfere with or disrupt the website’s functionality

  • Attempt to gain unauthorized access to systems or data

  • Use the site for unlawful, fraudulent, or harmful purposes

  • Copy, resell, or misuse any website content without written permission

We may suspend or terminate access for violations of these terms.


8. Intellectual Property

All content on our website—including text, images, logos, graphics, and product data—is the property of Envo Facility Solutions LLC or its suppliers and protected by copyright and trademark laws.

You may not reproduce, distribute, or modify any content without written permission.


9. Third-Party Links & Services

Our site may contain links to third-party websites or tools. We do not control these sites and are not responsible for their content, policies, or practices.

Use of third-party services is at your own risk.


10. Warranties & Disclaimers

Except as required by law or provided by a manufacturer’s warranty, Envo provides products and services “as-is” and without warranties of any kind, either express or implied.

We do not guarantee:

  • Website availability or uninterrupted operation

  • Accuracy of product descriptions or specifications

  • That our services will meet your expectations


11. Limitation of Liability

To the fullest extent permitted by law, Envo and its affiliates shall not be liable for:

  • Lost profits

  • Loss of business or operational interruption

  • Indirect, incidental, or consequential damages

  • Damages exceeding the total amount paid for the specific order in question

Some jurisdictions do not allow certain limitations, so these may not apply in all cases.


12. Indemnification

You agree to indemnify and hold Envo harmless from any claims, damages, or losses arising from:

  • Your misuse of the website or products

  • Your violation of these Terms

  • Your violation of any laws or third-party rights


13. Changes to Terms

We may update or modify these Terms at any time. Continued use of our site following any changes constitutes acceptance of the revised Terms.

The “Last updated” date will always reflect the most recent version.


14. Governing Law

These Terms are governed by the laws of the State of Michigan, without regard to conflict-of-law principles.

Any disputes will be resolved exclusively in the state or federal courts located in Michigan.


15. Contact Information

If you have questions about these Terms of Service, contact us:

support@envousa.com